In order to use the tools, you must have a copy of ICMSTOOLS loaded on your AS/400. All the objects in ICMSTOOLS library are owned by the ICMS user profile. To avoid problems with authorities on restoring the library, create the ICMS user profile before you restore the library.

Support for ICMS is provided remotely by a regional ICMS Service Center. On-site support is not part of IBM’s base support, although it is available on a fee basis. Base support includes problem support for ICMS software and documentation via facsimile (fax), mail, telephone (voice), and electronic access.

Introduction. Purpose; Prerequisites; Audience; Background; Chapters in this Guide

Nov 18, 2019 · Stay up to date on all things ICM by visiting this page often. Here you will find useful links, the latest news, and helpful information to make the most of your ICM experience. ICM education Engage with an ICM expert to help guide your team through a curriculum specifically designed for your business and needs.

To configure the Operations Center to use the client management service, complete the following steps:. On the Clients page of the Operations Center, select the client.; Click Details > Properties.; In the Remote diagnostics URL field in the General section, specify the URL for the client management service on the client system.

2. ICMS Standardization of Support Terms and Conditions In order to ensure effective issue prioritization and consistent treatment across our expanding base of customers worldwide, IBM has standardized common terms and conditions for support agreements based on …

Software/Release: 5.1 Document Type: Customer Document Title: ICMS PTF Application Guide F or: ICM SP rd uc tp Publication Date: 30 September 2000 Author: P rod uc tS p Last Amended Date: Amended By: Position Title: Edition: 1 Status: Licensed Material – Property of IBM File Name: J: \P ROD SUHA E T 5.1ICMSPTFAPPLGUIDE.DOC

The Colorado-based utility billing software company CSG Systems, which bought the ICMS (Integrated Customer Management System) product in August, says it has no use for the 140 staff at IBM's...

The IBM Information Management System (IMS) is a joint hierarchical database and information management system that supports transaction processing. [1] Development began in 1966 to keep track of the bill of materials for the Saturn V rocket of the Apollo program , and the first version on the IBM System/360 Model 65 was completed in 1967 as ...

To All ICMS Technical Support Personnel: This document contains a summary of the PTFs that are being shipped for ICMS Release I3.3 in the Apr-00 PTF Pak, 000433.