Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...