An exchange of letters between bosses at the Public Accounts Committee and HM Revenue and Customs was published on Wednesday.
The HMRC is under fire after a report revealed that nearly 44,000 callers were cut off last year while waiting over an hour ...
The Public Accounts Committee has warned in a new report that the tax authority is damaging public confidence in the tax ...
Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...
Pensioners claimed almost £50 million in pension tax overpayment refunds in the past three months. Now, HMRC says it wants to ...
But HMRC hit back strongly, with Jim Harra, First Permanent Secretary and chief executive of the revenue body describing the ...
MPs have accused HM Revenue and Customs (HMRC) of deliberately making its helpline worse in the hope that callers go online ...
A HMRC system which leads to some pensioners being overtaxed is set to be overhauled after years of campaigning.
HMRC says people should have to correct errors on their tax returns as the taxman grapples with an increase in processing ...
MPs have accused HMRC of deliberately running a poor phone service for customers in an attempt to push them online instead.
Savers have been alerted that they could face a surprise tax bill if they go over an important HMRC allowance. Pete Lewis, ...
HMRC has been accused of running a 'deliberately poor' phone service by a Parliamentary committee, cutting-off customers ...