Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

In a set of documents from the barista training, seen by BI and verified by Starbucks, employees are told to "leverage de-escalation tactics" if regular customers refuse to comply with the company ...

Two employees (Mikey Day, Heidi Gardner) train new baristas (Timothée Chalamet, Devon Walker, Ashley Padilla, Jane Wickline).

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

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A Starbucks employee in Mobile, Alabama, was left needing stitches and vaccinations after an unusual encounter during her shift. Picture this: a typical day at Starbucks turns into a scene straight ...

By 1991, just a year before its IPO, Starbucks became the first privately owned American company to offer a stock option program to part-time employees. The store count was still less than 100.

Purdue Extension will be hosting a Master Gardener Basic Training Program. The primary objective is to train volunteers to assist Purdue Extension with home horticulture education in local communities ...

Microsoft Defender isn't bad, but it's still not enough to fully protect your PC. You don't have to pay extra, though. We’ve tested and ranked the best free antivirus apps. When the IBM PC was ...

When The Habit Burger & Grill launched its catering program through ezCater in June, it wanted to create an additional sales channel, strengthen its connections with other businesses and local ...