Following the New Year’s terror attack in New Orleans, the city increased security measures. Now, one company says they are owed $1.3 million for those changes.

The Social Security Administration has conceded an issue with phone service, after denying it to NPR, and has announced a fix ...

STATEN ISLAND, N.Y. — Frank Bisignano, the Social Security Administration commissioner, visited Staten Island’s South Avenue field office alongside Rep. Nicole Malliotakis Tuesday afternoon. This was ...

Phone calls to local Social Security offices are currently being rerouted to other field offices — often to staff who don't ...

As the IT landscape continues its dramatic evolution, security and access strategies must change too. Agencies have turned to secure access service edge, or SASE, to deliver that needed level of ...

The Social Security Administration has agreed to an independent audit of its customer-service metrics, after months of criticism about long waits for calls to be returned, AI phone glitches ...

Four GOP candidates are battling to lead the House Homeland Security Committee, vying for a job that will put them at the center of President Trump’s immigration agenda. Rep. Michael Guest (R ...

The Social Security Administration reassigned about 1,000 customer service representatives from field offices to its national ...

Six secret service agents faced suspension in connection with last year’s attempted assassination on President Donald Trump in Butler, Pennsylvania, according to multiple reports. The ...