Under CEO Alex Chriss, PayPal has embarked on an ambitious turnaround plan that hinges on 'profitable growth' and revamped its pricing strategy on these products, driving away some customers.

PayPal CEO Dan Schulman kicked off the discussion with these observations: Schulman said the even more exciting possibilities come from using the technology to create new value for customers.

Shares of leading digital payment platform PayPal ( PYPL -1.36%) sank 13% this week as of 1:30 p.m. ET Friday, according to data provided by S&P Global Market Intelligence. PayPal reported its ...

Part of what's helping drive PayPal's modest user growth is marketing, an area in which the company has committed to spending more money. Q4 sales and marketing expense was up more than 34%, and it ...