British Airways has defended changes to its loyalty programme, which has seen a major shift from one based on distance flown ...

British Airway's loyalty scheme has been around for over 40 years, but the last few months have seen some major shakeups. The name changed from the Executive Club to simply British Airways Club, but ...

BRITISH AIRWAYS has backtracked on some of the controversial changes to its loyalty programme, that were introduced after ...

A complete overhaul of the British Airways (BA) loyalty programme is going to impact Heathrow and Gatwick passengers in 2025 ...

British Airways is attempting to regain control of the narrative. Improved customer messaging and additional status ...

British Airways has unveiled a revamp of its loyalty programme which has come in for criticism from some frequent flyers.

BA has updated its new loyalty program ‘The British Airways Club’ with new ways passengers can take advantage of offers to ...

British Airways has made tweaks to its loyalty program, just over a month after an overhaul that triggered a storm of ...

British Airways is making a change to its famous loyalty programme – starting now. BA loyalists have traditionally earned ...

Understanding why employees stay is crucial for retention. Effective leadership and a supportive culture are key drivers of ...