More efficient AI models could reduce demand for liquid cooling retrofits while accelerating adoption, boosting the ...

I am at the center of government ... those who are hurt by the taxes are those what Kenyans may call that earn super-salary, but when you start adding it, you don't see it as super.

The newest outpost offers these same noodle-based charms in downtown Bellevue, while the Westlake Center location is more of a food court setting. It always feels like last call in this warren ...

The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

The Tax Appeal Tribunal has backed a decision by the Kenya Revenue Authority (KRA) to tax a consignment of electric bikes (e-bikes) as finished products, dealing a blow to Ebee Mobility Kenya ...

Part of the liabilities is Sh3.6 billion stemming from an imbalanced pricing model for excise stamps fitted on non-alcoholic beverages. Gathungu said the stamp prices were set below the actual ...

Call centers in government agencies have significant challenges, from high-volume demands to staffing shortage. CivicReach.ai is on a mission to better connect governments and the people they serve.

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...