In a sky-high security slip-up, KLM Royal Dutch Airlines has admitted to a data breach where fraudsters sneaked into a third-party system, exposing customer details like names, contacts, and Flying ...

Bouygues Telecom warns it suffered a data breach after the personal information of 6.4 million customers was exposed in a ...

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale ...

Major BNPL firms won't report customer data to credit bureaus until they see evidence that responsible payment behavior helps ...

Dutch airline KLM confirmed on Wednesday that its customers were affected by a leak of personal data, blaming an issue with ...

Air France and KLM notify customers of data breach exposing names, contact details, and Flying Blue numbers through third-party provider hack.

Deutsche Telekom's MagentaTV streaming service leaked 324M+ user logs including IP addresses and device data via unprotected ...

Nearly half of U.S. shoppers say customer service provided by businesses is getting worse, according to results from the ...

Canadians' electronic health records need more protections to prevent foreign entities from accessing patient data, according ...

EXL (NASDAQ: EXLS), a global data and AI company, and Genesys ®, a global cloud leader in AI-powered experience orchestration, announced a collaboration to transform customer engagement and business ...

Consumers are turning to search engines, social media and generative AI tools at the start of their journeys, with good ...