Customer advocacy programs are hot right now. And why shouldn't they be? Customers have the ability to be hyper-connected to the brands they love through social media, and they are gaining more ...

In 2025, fandom is complicated. Music is at nearly everyone's fingertips. Concert ticket prices are through the roof. Some ...

CreatorDB shares that building an effective influencer marketing strategy is no longer about one viral moment, it’s about ...

In a landscape where consumers rarely give second chances, real-time behavioral intelligence is becoming the new foundation for exceptional customer experience.

ATLANTA - Georgia Power will not seek to raise base rates for the next three years under a proposed agreement the Atlanta-based utility announced Monday.

Nicholas Chandler was rear-ended while driving an Avis rental car. Even though the other driver was at fault, Avis charged him for the entire time the car was out of commission. Can he get a ...

During a press conference on May 14, DeKalb County CEO Lorraine Cochran-Johnson said that the county is owed $104.7 million ...

The Gainesville Regional Utilities authority board announced fluoride will be removed from GRU water and released its annual ...

Bamboo Insurance is a growth-oriented insurance organization on a mission to deliver an easy and innovative insurance experience with an unwavering focus on customer advocacy. Bamboo uses data and ...

The report, based on a global survey of 49,300 respondents across 39 markets — including 2,000 in India — reveals that banks scoring in the top 20 per cent for customer advocacy grew revenues ...

The privacy advocate will also examine the company’s cyber-security systems and the how any potential buyer would protect customer data in the future. The case is 23andMe Holding Co., number 25 ...