The current County Board of Supervisors will meet Tuesday for its first meeting after the remaining re-elected officials are sworn into office. It's expected the supervisors will discuss the newly ...

Boston is unsettled at second base and crowded in the outfield, but Rafaela's defense makes him a valuable asset.

Stanislaus County Sheriff Jeff Dirkse is locked in a standoff with the Board of Supervisors over 911 emergency call-center ...

In 2024, CallTek's Call Center was recognized for its contributions to the hospitality technology industry by Hospitality Upgrade, a leading media company specializing in hospitality technology ...

About four miles west of NDSU is one of the treasures of campus: the Equine Center. It boasts indoor horse stalls, an indoor ...

There are no such certainties this year, celestial or otherwise, but that's not stopping Buffalo News reporters from taking a ...

Calls will start being outsourced on March 31, according to Buckeye Broadband president Geoff Shook. More than 100 Buckeye Broadband call center employees were notified on Friday that a portion of ...

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it ...

“To have that support system to surround you and love on you, they have plenty of people to lean on when times are tough,” ...

I have questions about state tax overpayments. I am a preparer who does GET and individual taxes for clients. The only overpayment that is automatically refunded to the taxpayer is the individual tax ...

The newest homeless shelter for families will open in early 2025. This is what we know about Stockton's new Carol and Henry ...

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.