Boston is unsettled at second base and crowded in the outfield, but Rafaela's defense makes him a valuable asset.

Stanislaus County Sheriff Jeff Dirkse is locked in a standoff with the Board of Supervisors over 911 emergency call-center ...

In 2024, CallTek's Call Center was recognized for its contributions to the hospitality technology industry by Hospitality Upgrade, a leading media company specializing in hospitality technology ...

About four miles west of NDSU is one of the treasures of campus: the Equine Center. It boasts indoor horse stalls, an indoor ...

There are no such certainties this year, celestial or otherwise, but that's not stopping Buffalo News reporters from taking a ...

Calls will start being outsourced on March 31, according to Buckeye Broadband president Geoff Shook. More than 100 Buckeye Broadband call center employees were notified on Friday that a portion of ...

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it ...