Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...

Starbucks is introducing a set of changes to its stores, including new rules on ceramic mugs, refills and restrooms. Here's ...

A set of documents from the barista training tells workers that they should 'leverage de-escalation tactics' if regular ...

That's why Business Insider asked baristas about the underrated drinks they think customers should order more often. Here's what they said. If it's an option, order a pour-over coffee to enjoy the ...

Pop the capsule into the slot, put the handle down, press the button at the back and, pretty instantaneously, the coffee is ...

Free refills and milk are back at the stores, with certain exceptions, all a part of the Seattle-based company’s January ...

A journalist who moonlit as a Starbucks barista for a day recently shared everything she learned while working at the world's largest coffee chain — reeling off a list of what she "found out" during ...