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More than 60% of contact centres say customer interactions are becoming more challenging – not because customers are angry, ...

Tata Consultancy Services’ decision to cut more than 12,000 jobs is being seen as a pivotal moment for India’s IT outsourcing sector ...

Absa shifts from agentic AI experimentation to execution By Staff Writer, ITWebJohannesburg, 08 Aug 2025Absa chief digital officer Subash Sharma. (Photograph by Lesley Moyo) Absa is increasingly ...

AI in influencer marketing is here. Build an AI influencer strategy that keeps your brand ahead — starting with CreatorGPT.

Hackers are using artificial intelligence to work faster and more efficiently. Ongoing pen testing enables small businesses, ...

The National Institute of Standards and Technology conducted a groundbreaking study on frontier models just before Donald ...

Smart Voice and Home Integration: The built-in voice assistant ("Hey Nawa") enables hands-free cleaning and setting ...

A new reasoning model quantifies how often large language models elaborate on false clinical details fed to them. Prompt ...

As employers across the country embrace the use of artificial intelligence in their workplace activities, federal and state lawmakers are lining up ...

The agent-to-agent protocol helps build out self-orchestrating workflows. Start creating the next generation of process ...