Former Pensions Minister Steve Webb says 'at long last' HMRC has listened to ordinary taxpayers, and will change a system he ...

HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead.

The Public Accounts Committee has warned in a new report that the tax authority is damaging public confidence in the tax ...

The new power would allow HMRC to notify a taxpayer to correct errors - the taxpayer would then have a legal obligation to ...

However, HMRC chose to apply emergency tax codes to such withdrawals meaning that people often ended up paying far more tax ...

But HMRC hit back strongly, with Jim Harra, First Permanent Secretary and chief executive of the revenue body describing the ...

Latest report reveals decline in HMRC's customer service quality year on year. Find out why leading audit firm calls for action.

HMRC says people should have to correct errors on their tax returns as the taxman grapples with an increase in processing ...

MPs have accused HM Revenue and Customs (HMRC) of deliberately making its helpline worse in the hope that callers go online ...

MPs have accused HMRC of deliberately running a poor phone service for customers in an attempt to push them online instead.

A HMRC system which leads to some pensioners being overtaxed is set to be overhauled after years of campaigning.

HMRC has been accused of running a 'deliberately poor' phone service by a Parliamentary committee, cutting-off customers ...