One week after British Airways' Executive Club backlash, Skift examines some of the key lessons and industry takeaways from ...

British Airways is the latest carrier to make sweeping changes to its loyalty program, following a similar move from United Airlines this fall. Travelers who have earned elite status with the airline ...

British Airways is overhauling its loyalty program, shifting earning potential to be based on customer spending instead of miles flown. Starting in April 2025, customers will earn one "Tier Point ...

British Airways is overhauling its loyalty program this year, switching to a revenue-based system and moving away from allowing travelers to earn points based on the route and fare class.

Virgin Atlantic Airways Ltd. is seeking to win over loyalty program customers from British Airways who are disgruntled about ...

British Airways is tweaking its loyalty program in 2025, introducing new ways to earn Tier Points to progress through its ...

Airlines hope to meet the traveler demand for premium flying, whether by offering more roomier seats in economy or upgrading ...

After British Airways unleashed fury amongst frequent flyers with poorly received changes to its loyalty program, Alice Beer ...

British Airways is overhauling its loyalty program to reward spending instead of miles flown. It will offer more chances to get points while making status harder to achieve for leisure travelers.