AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...
The results of a comprehensive Future survey are in, and they show the use of AI tools is rising across the board.
As people rely more and more on AI for recommendations on everything from product purchases to trip planning, brands are ...
By providing expert-level insights and continually evolving with user input, Aquant AI for Service Professionals accelerates ...
Confused about which AI model to use? Check out this comprehensive list of the most advanced models out there.
As utility and communications companies around the globe work to enhance customer satisfaction while alleviating pressure on overburdened call centre staff, those leading the charge are achieving ...
In the US alone, the artificial intelligence (AI) market is expected to reach $66 billion in 2025. (Statista) And ...
We recently compiled a list of the 12 Best Multibagger Penny Stocks to Buy Now. In this article, we are going to take a look ...
through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is resolving thousands of customer requests each day. While the use ...
Amazon is looking to “automated reasoning” to provide mathematical proof that AI’s models’ tendency to make up answers, or hallucinations, can be stopped, at least in certain areas ...
Barbara is a tech writer specializing in AI and emerging technologies. With a background as a systems librarian in software development, she brings a unique perspective to her reporting.
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