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"It was a text that came in first, then the call immediately afterward. So it kind of gave you like an urgency, like what is ...

Elon Musk previously created confusion of whether the IRS Direct File program was available. Some fintechs are offering free ...

You don't need to install data-hungry, intrusive apps on your phone. In many cases, the web app is just as good, if not better, and can help you cut down on endless doomscrolling.

Personalisation should also extend to customer support and banks must have agents with empathy. Banks should use AI-powered chatbots or virtual assistants to provide initial support and guidance, ...

First National Bank had much to celebrate in 2024, including significant increases in customers using its eStore digital platform.