If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

The critical nature of data accuracy has paved the way for Melissa’s newest data quality solution—the first of its kind to run automated checks giving businesses real-time insights into changes within ...

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort.

In 2025, it's easier than ever to build an AI chatbot. We explain how to build a chatbot from scratch in 7 steps, without ...

Led by Ocean Azul Partners and marketing & advertising industry executives to redefine how AI agents and human marketers ...

Find the best sports betting apps in the U.S. for 2025. Choose the best mobile app for your needs with our comprehensive ...

PURE Bioscience, Inc. ( OTCQB: PURE) ("PURE," the "Company" or "we"), creator of the patented non-toxic silver dihydrogen citrate ( SDC) antimicrobial, and Hydrite Chemical Company ("Hydrite") have ...

As part of this initiative, Bank NXT worked with Red Hat to integrate Temenos and Mindgate’s digital solutions with Red Hat’s ...

Versaterm, a global leader in public safety solutions, welcomes Reuben Ramirez, former Assistant Chief of Police for the Dallas Police Department (Dallas PD) and author of Checkpoints: The Blueprint ...

Travel agents’ product knowledge and ability to offer in-person service and advice are their most valued attributes, according to a customer survey carried out on behalf of Aito.