Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

Led by Ocean Azul Partners and marketing & advertising industry executives to redefine how AI agents and human marketers ...

As part of this initiative, Bank NXT worked with Red Hat to integrate Temenos and Mindgate’s digital solutions with Red Hat’s ...

Find the best sports betting apps in the U.S. for 2025. Choose the best mobile app for your needs with our comprehensive ...

People may unwittingly end up calling a third-party firm while trying to find their insurer’s contact details online, the ...

Three UK has had a major outage that's hitting voice calls for thousands of customers –here's all the latest news.

Versaterm, a global leader in public safety solutions, welcomes Reuben Ramirez, former Assistant Chief of Police for the Dallas Police Department (Dallas PD) and author of Checkpoints: The Blueprint ...

Cloud computing continues to play a critical role in the digital transformation of businesses worldwide, with the market ...

Our work in 2024 has changed laws and held public officials accountable. Here's what to know about The Arizona Republic's ...

AI Audio Processing Software Market is projected to soar from $4.4 bn in 2024 to an impressive $18 bn by 2033, driven by a strong CAGR of 16.8%.

Regional customers in South Australia, including the Adelaide Hills, say their mobile phone and internet services have been ...

University Hospitals, a 21-hospital health system based in Cleveland, is focused on improving patient access and experience through four key axes. Part of that process includes creating as many ...