Job titles like UX or UI designer are confusing to the uninitiated and unfamiliar even to designers who come from other industries. A given design problem has no single right answer.

Much software UI is built exactly like this, and clearly doesn't understand the use cases of the user or have empathy for how it will be used. You want your users to love using your software.

Sony showed off its PlayStation 5 console design last week and briefly teased the OS, now Sony’s VP of UX design at PlayStation, Matt MacLaurin, is promising an overhauled user interface for the ...