Its UK #NationalApprenticeshipWeek, so we've put together a list of our top ten manufacturing apprenticeship schemes led by ...

In an era where a single negative interaction can go viral, organisations are scrambling to upgrade their CX capabilities.

Sainsbury’s has added data and sustainability to CMO Mark Given’s remit, whose title has been changed to chief marketing, data and sustainability officer, as it looks to expand its use of Nectar data ...

Above all, data must be connected to be usable. Entity Resolution (ER) plays a crucial role in connecting disparate data. ER ...

In August 2024, Amazon unveiled an advanced AI model designed to refine its Just Walk Out checkout tech, offering more accurate and efficient shopping experiences. "Sainsbury’s checkout-free Lon ...

An apparent breakthrough in efficiency from the Chinese start-up did not make tech’s biggest companies question their extravagant spending on new data centers. By Karen Weise Karen Weise covers ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

NTT Data’s ‘Intelligent Banking in the Age of AI’ report details how Gen AI will shape the future of wealth management, payments and fraud prevention ...

AI governance lags behind innovation, raising security and ethical risks. Leaders must balance progress with responsibility ...

A digital thread connecting product design through to field service was one of the aspirations when PTC acquired ServiceMax.

Our data and economics editor Ed Conway had this explainer on what it all means for your pocket... Elsewhere, we saw more concern from businesses about tariffs announced by the US on Mexico ...

Sainsbury’s has launched a significant update which will ... However, the supermarket emphasised that no data was lost from their own systems and advised customers to use strong, unique ...