There's a clear preference among modern customers for multiple options beyond phone calls when it comes to communicating with companies, says Rob Lith, chief commercial officer at Telviva.

Agentic AI has the potential to reshape public services by automating routine tasks, supporting better decisions, and ...

Microsoft has named 40 roles that are most exposed to AI, mostly in knowledge-based fields. These are jobs like ...

For CFOs, being future-ready means preparing for both the pressures of next month’s financial close and the opportunities of ...

SOC teams using ANY.RUN report 3x faster response and 50% less workload by automating triage and enabling live threat ...

With Workday Rising USA 2025 once again staged in the expansive bowels of San Francisco’s Moscone Center, the event this year ...

President weighed in on Texas redistricting furore in CNBC interview on Tuesday morning as Democrats prepare to fight over gerrymandering plans ...

Perplexity AI's CEO Aravind Srinivas introduced Comet, an AI-powered browser poised to revolutionize white-collar automation.

TikTok has now laid off its 280 human moderators in the Netherlands and replaced them with an automated AI system. Globally, ...

Recruiters and administrative assistants might be at risk of getting replaced by Artificial Intelligence (AI), or at least ...

Unisys is undergoing a turnaround by reducing pension liabilities and focusing on high-margin proprietary products. Read why ...

FatakPay distinguishes itself from typical lending apps by fostering long-term financial resilience through loans, digital ...