Functional finds from Article, Simons, Pottery Barn and more. It’s not just furniture - it’s your productivity’s new best ...

Finding a computer desk with useful options but not add-on gimmicks and unnecessary flourishes is important. It should be nimble enough to handle your tasks and sturdy enough to support your workload.

Perfect Height for a Computer Desk. When managing a small business, establishing correct office conditions is essential for not only productivity but also personal health. Working long hours at ...

Self-proclaimed web guru [Ellis] admits to being a minimalist and wanted a super sleek computer desk. He couldn’t find a commercially available model that he liked so he built his own.

Documenting the IT help desk's procedures gives technicians a template for providing users with consistent service. A written procedure walks the technician through the process of collecting ...

Running an efficient computer help desk is a very key component to everyone's day-to-day operations. Everyone depends on computers so much these days, when you have an issue that prevents you from ...

ManageEngine ServiceDesk Plus ManageEngine provides a help desk tool with IT management features called ServiceDesk Plus, available via the cloud or on-premises. The free edition, however, is ...

One of the biggest benefits of AI for the help desk and overall IT support function is that it can “remove the manual overhead associated with high-volume, low-value service desk activities ...

The IT help desk is evolving. Once defined by queues of tickets and reactive troubleshooting, support today is being reshaped by automation and artificial intelligence (AI).

The support desk will run on Tuesdays from 2 to 5 p.m. and Fridays from 9 a.m. to noon. Students can assist with computer software training, hardware support, and general troubleshooting.

"The Tier II Help Desk has been an integral part of the FMS community's successful transition to GFEBS," Sanders noted. The GFEBS FMS (Tier II) help desk was launched on Jan. 1, 2013.