As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

Benj Cohen offers a walkthrough of how an outside sales rep can use AI throughout their day as an intelligence and ...

Microsoft Copilot’s Researcher and Analyst agents represent a significant leap toward AI-augmented leadership.

For supply chain companies, adopting AI is not just about upgrading technology; it’s about building a system that can evolve with market conditions.

SquadStack is redefining customer support with a new addition to its product portfolio: an AI-powered customer support ...

The Travel Institute has announced its Q2 2025 event calendar with a continued robust list of PEP Talks—complimentary, expert ...

Salesforce Anywhere can be a transformative tool for effective remote team-work and collaboration within your business or ...

PALO ALTO, Calif.– Enterprise orchestration platform provider Workato announced the next phase of the Agentic Enterprise with ...

With the 2025 NAB Show less than two weeks away, Radio World is asking exhibitors about their plans and expectations. Ryan ...

Over a 15-year span, Sweetgreen expanded fivefold to 150 locations as it approached the doorstep of going public in late 2021 ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...