While much of the tech world is still caught up in the hype cycle of generative AI, Workday is quietly charting a more ...

A holistic approach to business communication means enhancing and not replacing humans, writes DAVID MEINTJIES, CEO of Telviva.

YouTube’s new rules against low-quality AI content are a win for real creators, says Blue Door Productions founder Molly ...

Gullco, a globally recognized leader in welding automation, today reaffirmed its dedication to supporting the military and ...

Sick of watching your Instagram automation software crash and burn? You’re not alone. Thousands of business owners wake up ...

Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

Automation has long played a pivotal role in the evolution of the supply chain sector, transforming how goods are produced, ...

There's a clear preference among modern customers for multiple options beyond phone calls when it comes to communicating with companies, says Rob Lith, chief commercial officer at Telviva.

The way you balance AI-driven tools with human connection directly impacts employee satisfaction, productivity, health and wellbeing, and can make or break your pharmacy benefits strategy. Employers ...

Why Complex Products Require Structured Knowledge. Insurance products are often layered with details that can easily confuse ...

Here are three AI-driven shifts that, if harnessed, will redefine how we approach customer experience in the future.

Technology isn’t replacing humanity, it’s enhancing it. Nerhal noted that the next era of banking success will be defined by ...