Think twice before clicking that email from Amazon. The company has sent out emails to hundreds of millions of customers ...

Amazon has issued a pretty significant and important warning to all of its 200 million Prime customers about a scam that looks to trick Prime users into giving up their passwords and payment details.

Amazon is alerting customers to a rising impersonation scam that could compromise sensitive personal data.

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

CEO Brian Chesky said Airbnb started with customer service but that the app's AI agents will soon be able to search and book ...

Amazon has issued a pretty significant and important warning to all of its 200 million Prime customers about a scam that looks to trick Prime users into giving up their passwords and payment ...

VMO2 unveiled its proprietary new AI tool designed to support customer service agents and improve issue resolution.

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they've created and ...

Shopping the Amazon Prime Day 2025 sale for the best deals? Don't forget to grab an Amazon Prime membership. Here's what's included in Prime membership.

Former Amazon employees point out there are loopholes in Amazon's Marketplace verification system, allowing overseas sellers ...

The project encountered significant obstacles from the outset, with the primary challenge being the fundamental limitation of ...

Gussi's flat iron is one of the best for straight hair that's either thick or thin. It has ceramic and titanium plates that ...