Noticing that a customer is looking for a specific item or offering assistance before they ask — shows customers that they ...

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and nothing happened.

Scout Motors, a recently revived American vehicle company, is squaring off with Volkswagen Group dealer groups in court. The ...

Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and ...

Manhattan Associates' fundamentals remain strong, with solid profit margins, cash flow, and no debt. Learn why MANH stock is ...

The retailer’s 34th Street store in New York City makes associates, supported by mobile tools, central to the overall experience.

Dealers and AI company executives say the increasing use of the technology has, in some cases, meant fewer staff are needed.

Manhattan Associates' solutions optimize supply chain visibility and are more specialized than competitors. Click here to ...