Amperity, the AI-powered customer data cloud, announced M&T Bank has selected its platform to unify customer data across the ...

From Delta Air Lines to Meta, a variety of businesses are testing tiered customer service. While it encourages loyalty in ...

Rising levels of abuse, insults, intimidation, threats and physical violence are fast becoming a normal part of working life ...

Air France and KLM notify customers of data breach exposing names, contact details, and Flying Blue numbers through third-party provider hack.

Airtel has forayed into the enterprise cloud services market amid efforts by the Centre to make India a global hub for data ...

SCALA.AI co-founder and CEO Ardie Sameti (left) and co-founder/executive chairman Raj Singh. Concur co-founders Raj Singh and ...

Deutsche Telekom's MagentaTV streaming service leaked 324M+ user logs including IP addresses and device data via unprotected ...

Here are three AI-driven shifts that, if harnessed, will redefine how we approach customer experience in the future.

Agentic AI requires guidelines over which data it can access, from where, and whether it is able to share certain data ...

Cloudera acquires Taikun and its Kubernetes platform technology for deployment of data and AI services across hybrid ...

Paylocity maintains a strong financial position. As of the end of fiscal 2025, Paylocity maintained a net cash position of $236 million. This is a decline from its net cash position of $402 million as ...

Q2 2025 Earnings Call Transcript August 1, 2025 TELUS Corporation misses on earnings expectations. Reported EPS is $0.16 EPS, ...