Dutch airline KLM confirmed on Wednesday that its customers were affected by a leak of personal data, blaming an issue with ...

KLM confirmed a data breach at a third-party customer service provider exposed personal details of customers, including Flying Blue members. While sensitive data was not compromised, names, contact ...

Air France and KLM notify customers of data breach exposing names, contact details, and Flying Blue numbers through third-party provider hack.

The post Why Data-Driven Decisions Beat Gut Feelings Every Time appeared first on Self Employed.

In today’s interconnected world, data security is one of the most pressing concerns across industries, particularly within the supply chain. Every stage, from order processing to final delivery, holds ...

Adidas disclosed a data breach after a third-party customer service provider was hacked, stealing customer data. All those involved should be on the lookout for phishing scams.

A Manulife insider says, for nearly a decade, the corporation didn’t properly protect thousands of Canadian bank customers’ private information — such as credit card and account details ...

Nova Scotia Power said while it has no evidence the data has been misused, it has arranged to have TransUnion provide affected individuals with a free, two-year subscription to a credit monitoring ...

Customer service is evolving quickly thanks to the power of artificial intelligence. To me, AI is not just a trend; it's redefining how businesses connect with customers.