CEO Brian Chesky said Airbnb started with customer service but that the app's AI agents will soon be able to search and book ...

From Delta Air Lines to Meta, a variety of businesses are testing tiered customer service. While it encourages loyalty in ...

Nationwide Building Society has clarified its policies after a customer received a peculiar item in the post. The person ...

Audi of America is launching a roadside events platform to assist drivers after collisions and to direct business to its network of certified ...

COCKPIT, a Fast Fit One-Stop Auto Care Center under the operation of Bridgestone A.C.T (Thailand) Co., Ltd. continues to ...

In terms of broadband complaints, TalkTalk had the most complaints but it was followed closely behind by Virgin Media.

Learn more about Microsoft Copilot Studio and how it can transform your organization’s productivity with new features ...

Add a buy button to your tracks and playlists by clicking the pencil icon below the waveform. In the edit page, go to the ...

Nearly 24 years after its last flight, Constantine Frantzekos brings Ansett back to life, this time as a cutting-edge AI ...

Fox One will host the entirety of the Fox TV portfolio — namely, live sports such as the NFL and MLB that appear on its ...

We've all been there - stuck on hold, listening to the same 30-second music loop while an automated voice insists how ...

There are simple tricks that can get callers through to a human faster – and some of them are surprisingly effective ...