SAP is making its retail-specific ERP publicly available; Bamboo Rose acquired supply chain AI platform Verteego and more.

The chain will utilize Paytronix's Strategy and Analytics service to refine personalization initiatives and bolster customer ...

Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a ...

The subscription craze has drawn in millions of users in other industries, but will sports bettors spend a premium for a ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s ...

An alarming percentage of cyberattacks in 2024 exposed eight or more pieces of sensitive customer information, a notable ...

Delta Air Lines outperformed analyst expectations with robust financial performance in Q4 2024, though operational ...

Albertson's $25 billion merger with Kroger went down the regulatory pan. What now? Digital and pharmacy are the two big rolls of the ...

In 2025, brands need to tap into the loyalty momentum effect and expand on traditional ways of rewarding loyal customers.

In today’s auto retail market, a seamless, data-informed sales cycle is essential for dealerships looking to attract and retain customers.

Loganair, the UK’s largest regional airline, is adopting Avios as the loyalty currency for its Clan Loganair loyalty ...

The grocer topped 44.3 million loyalty members during its third quarter after simplifying in April how customers can earn and ...