Calls will start being outsourced on March 31, according to Buckeye Broadband president Geoff Shook. More than 100 Buckeye Broadband call center employees were notified on Friday that a portion of ...

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Discover up-to-the-minute metrics and key performance indicators (KPIs) on a customizable dashboard and data platform to better inform business-critical decisions for contact center management ...

You might have seen Elise on America’s Got Talent, or perhaps on American Idol, in both of which she appeared as a finalist.

January 24—In recognition for all of her accomplishments throughout her basketball career, including have her number 35 ...

Still Sonoma County’s newest hospital, Sutter’s 124-bed inpatient facility and health care campus has maintained its sheen ...

As 2024 comes to an end and we look towards 2025, here are a few businesses that plan to open in the future to keep an eye on ...

John Chisholm, 61, reflected on his 30-year-long legal career. His successor, Kent Lovern, will become only the third Milwaukee County DA since 1969.

A group of retired Black women in Philly, many already skilled quilters and artists, gather weekly to sew period pads for ...

The life and death of Joanne Erickson highlight the struggles of many seniors with little to no savings amid an unforgiving ...

The year 2024 may go down in Brunswick history marked by grand, sweeping plans. And while some of those plans did come to glorious fruition, others left residents frustratingly waiting for the next ...

The news this year reminds us we need to support our local creatives, galleries, bookstores and museums more than ever.