As it turns out, 911 misdials are often the result of so-called “butt dials” (inadvertent calls owing to a phone being ...

Calling 911 during an emergency can save your life, but what if you can’t talk on the phone? That’s where text to 911 comes ...

Learn how immigrants in NYC can safely call 911 for emergencies. Understand the process and available support.

Being able to text to 911 saved the lives of 17-year-old Tom Mulvaney and his grandfather, when their canoe capsized in icy water. Their cell phones didn't work to make calls, but somehow they ...

The Rochester Police Department’s 911 Communications Center has launched a new automated callback system to help manage the ...