The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Opting out of centralized operations, Owens believes that some form of on-site presence is necessary. “In those cases, if ...

Recently ranked among the Top 3 Distribution Blogs by Feedspot, alongside Modern Distribution Management and Industrial Distribution, the DCKAP blog reflects years of hands-on experience helping B2B ...

The term "oral health" refers to the health of the mouth, teeth, gums, and other related structures, and it is closely linked with our well-being and quality of life.

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer data without relying on third-party integrations.

"Grey's Anatomy" star Eric Dane opened up about living with ALS and taking life one day at a time while continuing his acting career despite physical limitations.

This column introduces PIVOTBY, a new Excel function that may let you say bye-bye to PivotTables.

CRM technologies are the most valued in the finance function, followed by cloud enterprise resource planning (ERP) and analytics and business intelligence tools, with all three expected to see high ...