The next time you call to book a service appointment for your car, you might not need to speak with a human. Companies with artificial intelligence-powered tools are pushing into all corners of ...

“There are a lot of things that it’s going to do better than we can,” said Jeff Laethem, who heads a Buick and GMC dealership in Detroit. Laethem uses an AI product to help manage customer phone calls ...

eBay last week expanded its presence into the online auto retail sector by acquiring mobile app Caramel Inc. In 2016, eBay ...