The transportation and logistics industry in Africa is one of the top three sectors with the highest growth in messaging ...

Technological change has never progressed this fast. Constantly, new apps, devices, platforms and ways of working appear.

Enterprise Service management is a framework or set of principles that lays out practices for any IT organisations to build, ...

AI threatens knowledge jobs—adapt by mastering AI tools, diversifying skills, and securing assets to stay ahead of disruption ...

Asia’s digital transformation is no longer a distant goal—it is unfolding now. Businesses that effectively leverage AI will ...

UAE’s aim to attract Dh128 billion in foreign direct investment (FDI) over the next 6 years will create thousands of jobs ...

Most people own mobile devices and are familiar and comfortable with texting. But texts have gone beyond personal commun ...

Businesses big and small can adopt machine learning models to help with a multitude of tasks spanning the entire supply chain ...

Short message service, or as we know it, SMS marketing is a thriving advertising concept, despite the emergence of the app messaging giants, like WhatsApp and Facebook ... SMS marketing software often ...

While GenAI has garnered much of the AI spotlight, its short-term applications overshadow the long-term strategic impact made ...

In an era where customer communication is key to business success, seamless integration between messaging platforms and ...

The use of AI agents is becoming essential across various industries to accelerate productivity. Such systems enable companies to expand their operations with g ...