Although 911 calls were successfully making it to the Dauphin County call center, dispatchers experienced sporadic issues, including not being able to hear callers.

Two dogs were found dead inside an apartment in Putnam County, and now a 911 dispatcher is facing charges in connection with their deaths.

Cheryl Collins dialed 911, begging for help to save her daughter’s life. But the Baker County dispatcher on the other end couldn’t give CPR instructions.

Within five years, all 215 emergency dispatch centers across Ohio will be using Next Generation 911 technology. This is good news in an emergency.

Within five years, all 215 emergency dispatch centers across Ohio will be using Next Generation 911 technology. This is good news in an emergency.

Emergency crews sent to the wrong address after a 911 mix-up on Saturday. Discover what this blunder reveals about ongoing challenges in DC dispatch services.

A Putnam County 911 dispatcher has been fired after her arrest on animal cruelty charges, PCSO said Thursday.

The Ask Anthony team found that while Baker County is working to improve training--Duval, St. Johns, Clay, and Nassau already meet CPR dispatch standards.

A Putnam County Sheriff’s Office 911 dispatcher lost her job after an employee discovered two deceased dogs in her former apartment, leading to her arrest on animal cruelty charges.

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Union County pilots new 911 technology allowing caller's location to be shown to dispatchers. Pam Millhoan explains the importance of the technology.