Do you know how many requests have been made to Cleveland's new 311 non-emergency hotline. See if you can ace our news quiz.

What Is the "Drawers Rule"? The "drawers rule" is simple but born out of a genuinely gross living situation. The "drawers ...

In September of 2024, Mayor Justin Bibb’s administration announced the 311 website for Clevelanders to place non-emergency ...

Kevin Parkinson, a former principal, is Jackson’s new Ward 7 councilman. His goal: rebuild trust by making city services work ...

The new app is called “Jackson 311” and it allows residents to report non-emergency issues directly to the city.

Jackson has launched an app that allows residents to report problems, like potholes, illegal dumping and overgrown lots.The ...

Meet Alexandr Wang, the 28-Year-Old Who Went from MIT Dropout to Billionaire Meta Hire: 'I Wanted to Make a Difference' ...

Jackson’s 311 Action Line drew criticism for slow responses and poor follow-up. Now, a new app aims to make reporting city ...