Nearly 1,000 delivery and customer service complaints have been filed with the Better Business Bureau about Lastman's Bad Boy in the last three years.

There's no doubt that fielding customer service complaints for the TTC would be a taxing job, with so many riders grumbling daily about safety concerns, service interruptions, line closures ...

The CCTS handled 14,272 complaints from consumers in 2017-2018. Of that, 41.5 per cent of them were about wireless service and 29.2 per cent were about internet service.

Not having self-service options can lead to complaints about the lack of convenience. Solution: 1.

Among the top five service providers, Telus experienced the highest increase in complaints from the prior 2023-2024 reporting period, up 63 per cent from last year.

2. Try To Understand The 'Why' When a customer brings up a complaint, one important action to take to help make their experience better is to empathize with their issue.

Have you ever tweeted a customer service complaint or posted a query on a company’s Facebook page and heard nothing back? It turns out you’re not alone. A recent survey of 500 top retailers shows only ...