Restart the device and re-open the Prime Video app. If you’re streaming on a portable device, it may also be worth trying a different internet connection like 5G instead of Wi-Fi.

You can create profiles on the Prime Video app on Android, iOS, and Fire TV apps. The app is available for Android from the Google Play Store and the iOS app from the Apple App Store.

Amazon today announced a major update to the Prime Video app on Amazon Fire TV devices, as well as on its Android app. The update brings a better navigation menu, makes it easier to find and watch ...

Prime Video mobile apps don't offer the same experience as the web version and smart TV for Watch Party. You can use the steps below to start a Watch Party on mobile.