Now, officials say the Secure Authentication PIN (SAP) system will be optional, not mandatory. 'The purpose of the feature is ...

The SSA confirmed that beneficiaries and my Social Security account holders will not be required to visit a field office.

There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

The Social Security Administration recently announced a series of service upgrades and enhanced measures for identity verification aimed at improving customer experience and strengthening fraud ...

The SSA will introduce a multi-factor authorization policy with a new Security Authentication Pin in mid-August.

The Social Security Administration (SSA) has announced plans to expand online identity verification requirements for its telephone services, with implementation set for August 18, 2025. The new policy ...

The Social Security Administration has reversed its plan to mandate a one-time PIN for phone verification after facing ...

A potential new Social Security Administration policy would force 3.4 million more people to visit field offices to update ...

The Social Security Administration (SSA) recently clarified a confusion regarding the introduction of their new Personal Identification Number (PIN) feature.

A new policy by the Social Security Administration (SSA) was announced on March 18, with a plan to enforce online and in-person identity proofing as opposed to that which can be done over the phone.

The Social Security Administration recently announced a series of service upgrades and enhanced measures for identity verification aimed at improving customer experience and strengthening fraud ...