The HMRC is under fire after a report revealed that nearly 44,000 callers were cut off last year while waiting over an hour ...

Pensioners claimed almost £50 million in pension tax overpayment refunds in the past three months. Now, HMRC says it wants to ...

HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead.

Former Pensions Minister Steve Webb says 'at long last' HMRC has listened to ordinary taxpayers, and will change a system he ...

The Public Accounts Committee has warned in a new report that the tax authority is damaging public confidence in the tax ...

The new power would allow HMRC to notify a taxpayer to correct errors - the taxpayer would then have a legal obligation to ...

As HMRC’s phone lines come under scrutiny for lengthy queues and abrupt disconnections, contact centre expert Ben Booth ...

However, HMRC chose to apply emergency tax codes to such withdrawals meaning that people often ended up paying far more tax ...

MPs have accused HM Revenue and Customs (HMRC) of deliberately making its helpline worse in the hope that callers go online ...

A HMRC system which leads to some pensioners being overtaxed is set to be overhauled after years of campaigning.

HMRC says people should have to correct errors on their tax returns as the taxman grapples with an increase in processing ...

Savers have been alerted that they could face a surprise tax bill if they go over an important HMRC allowance. Pete Lewis, ...