How Yelp reviewed competing LLMs for correctness, relevance and tone to develop its user-friendly AI assistant
Yelp found that when it first launched a GPT-4o-powered AI chatbot, usage rates dropped. But training it to sound like a human changed that.
Business Insider5y
How to delete a Yelp review you've written using a computer or mobile device
Click "Remove Review." How to delete a Yelp review on a mobile device 1. Launch the Yelp app on your iPhone or Android device. 2. Tap on the icon that says "Me" at the bottom of the screen.
Retail Dive9y
Yelp expands local business reach with shopping feature
The shopping feature displays local shopping boutiques in the user’s area and gives her the option to shop the merchandise in the Yelp app, allowing the review service to get a piece of the ...
Yelp: Tough Macro, But Guidance Can Improve From Here
Yelp's plan for a flat headcount in FY25 gives it plenty of room to outperform its conservative adjusted EBITDA guidance.