As we continue to hear from more and more brand new Xbox One owners who say their disc drives don't work, Microsoft's solution remains the same: contact customer service.

Lorde's new transparent CD doesn't work, fans say In the patent, Microsoft says the main use would be backwards compatibility, as it would allow Xbox gamers with a stacked library of physical game ...

If Xbox One is not reading Disc or if the disc is not spinning and nothing happens when you insert the game disc or Blue Ray Movie, then here are some fixes that may help you.