Psychologist David Matsumoto is an acclaimed expert on non-verbal behavior, culture and emotion. Here he is, in his own words, on the weighty consequences of non-verbal communication across cultures.

In tense or uncertain moments, what is not said can carry more weight than spoken words. A person’s body posture, facial ...

Verbal strategies in intercultural communication enhance the ability to produce or understand speech between members of different cultures. The plans may be formal or informal, based on the ...

It's made up of three components: • Words: What is actually said • Tone of voice: How we say it • Body language: What we communicate with our face and body movements or non-verbal communication ...

For humans, most communication is non-verbal. We need to understand the importance of non-verbal communication and its impact on our messages and relationships.

4 Ways Your Non-Verbal Communication is Telling a Different Story Than Your Words Most people aren’t as conscious as they should be about how they hold their bodies, and what the body language ...

Where non-verbal communication is important in the fire service is in the way we act on the fireground. This is one of those times when it has nothing to do with what we say, it has all to say ...

Integrating patient-nurse communication when identifying risks is important for good home healthcare, according to a new study. The report was published Oct. 17 in Journal of American Medical ...