Flight attendant Floyd Dean-Shannon stayed with her, holding her hand, until she was calmed down. Lee said Floyd comforted her by explaining all of the bumps and sounds that concerned the passenger.

RALEIGH, N.C. -- Sometimes all you need is someone to hold your hand. Delta flight attendant Floyd Dean-Shannon, 44, is being heralded online for going above and beyond to comfort a frightened ...

NEW YORK (PIX11) — A flight attendant’s act of kindness on a JFK-bound plane has now gone viral. In the viral image, Floyd Dean-Shannon can be seen sitting in the aisle of a Delta Connection … ...