SAN JOSE (CBS SF) - San Jose Water customers will have uninterrupted service and water shutoffs for nonpayment will be suspended while the Bay Area undergoes shelter-in-place orders to mitigate ...

Great Oaks Water Company, which provides water to 108,000 people in San Jose’s Blossom Valley, Santa Teresa, Edenvale, Almaden Valley and Coyote Valley areas, began similar rules July 13.

All of the recent rain has people wondering if their water bill will start to go down. John Tang, a vice president of the San Jose Water company, said he understands why the public would expect ...

South Bay residents could soon see their water bills increase. San Jose Water, which serves more than a million customers, has proposed raising rates 22% over the next three years. Ian Cull explains.

She said she doesn’t understand why San Jose Water keeps increasing rates for the same or less service. Facility maintenance, she said, is just the cost of doing business.

San Jose Water services water to residents here in Campbell and several South Bay cities. The goal for Santa Clara County is to cut water use by 15%. Conservation so far is in the single digits.

San Jose Water is setting the reduction threshold at 15% of 2019 use. Any customers who exceed that usage target will be hit with a $7.13 surcharge per unit.