Reliance Home Comfort says it's taking action after an Ignace homeowner told CBC News she'd had no response to her calls for service for her furnace for several years.

Reliance also contacted Lobodici and Fraser within days of hearing from CBC News. A couple of weeks later, just after Christmas, they replaced the furnace and A/C in the two homes with larger units.

Free furnace rental promo fizzles, reappears for Mississauga man By Sean O'Shea Global News Posted June 16, 2015 3:32 pm Updated June 16, 2015 3:49 pm ...

“After some negotiations, Reliance Home Comfort offered us three options,” Brenda Rafter-Tadgell reports.

When Shae Whalen, Saskatchewan general manager for Reliance Mackenzie Home Services, heard the club was looking to replace their furnace at a cost of $70,000, he decided to lend a hand.