The 5S model helps bring more consistency to process improvement and can standardize process improvement. PDCA: Also part of the Kaizen methodology, PDCA stands for plan, do, check and act.

Process improvement has traditionally been associated with manufacturing. Yet, most, if not all, businesses can benefit from looking at how they operate and finding new ways to increase productivity. ...

Vansuch is charged with introducing continuous-improvement tools and techniques at CDOT. In the process, he's also overseeing a change in the department's culture.